Broadband Woes
I can feel my mood darkening. After my rant earlier I did a bit of checking on my connection and discovered I've a low Signal to Noise Ration (SNR) on the line ranging between 6-8dB which is very, very low.
After checking on the adslguide.org forums I was instructed to plug the router into the BT master socket and see if that increased the SNR. Second problem, I have an old GPO box which doesn't have a test socket. Next I got BT to do a line check complaining about line interference etc, which they came back saying the line was OK (their standard response). I explained I had an old socket box thingy and they've booked an Engineer's visit for tomorrow. While he's here I'll get him/her ;-) to check the quality of the line. I'm convinced it's a fault on their line into my house as one of the extension sockets is very close to the master socket and plugging the router in there didn't help any.
I really want this sorted and if it's BT's problem all the better. I'm not prepared to let it lie and remain stuck on 1Mbps. This site has the best explanation I've found on line speed, noise etc relating to MaxDSL. If you're stuck in the slowlane give it a visit to find out how to test your line and things to try to fix the situation.
posted by Ricky Dee at
6:10 PM
3 Comments:
Good luck - low SNR was at the root of my problems last year with my LLU line from Freedom2Surf. It's also one of the stoppers to me moving from NTL - the quality of my line means the most I'll get is 4 Meg and even then it was flaky at peak times. BT and/or Easynet did very little to address any problems.
By
Ian, at 11 September 2006 18:51
Hey, I have exactly the same problem as you. BT have been pretty useless. Is your broadband working now? Did you have to change your master socket? how much did it cost? I've been quoted around £115.
By
Anonymous, at 5 January 2007 16:58
Read about my resolution in this follow-up post.
By
Ricky Dee, at 21 January 2007 15:08
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